Refund and Subscription Policy

1. Prices and automatic renewal

Prices are shown on the pricing page and again at checkout before you pay. Prices in Korean won include VAT. You pay at the start of each monthly or yearly period, and the subscription renews automatically at the same price until you cancel.

If we change a price, we will tell you at least 30 days before it applies to your next period. You can cancel before then and the new price will never be charged.

2. Cancelling

You can cancel anytime in Settings → Billing with one button and a confirmation. Your plan stays active until the end of the period you already paid for; after that it returns to the free plan and you are not charged again. Your data is kept.

Until the period ends you can resume the subscription in the same place.

3. Withdrawal within 7 days

If you have not used any feature that is available only on the paid plan, you can withdraw within 7 days of payment and receive a full refund, as provided in Article 17 of the Korean Act on Consumer Protection in Electronic Commerce.

If the Service is different from what was described or advertised, you can withdraw within 3 months of the start of the subscription, or within 30 days from when you knew or could have known about it.

4. Partial refunds

• Monthly plans: after the withdrawal period, cancelling stops future charges and the current month is not refunded.
• Yearly plans: if you cancel after the withdrawal period and ask for a refund, we refund the yearly price minus the monthly list price for each month that has started.
• If the Service was unavailable for a long time because of our fault, we refund in proportion to the time lost, whatever the plan.

5. Failed payments

If a renewal payment fails, we retry automatically up to 3 times over 7 days, and Settings → Billing shows the plan as overdue. The plan stays active during that time. If every retry fails, the plan returns to the free plan; your data is kept and nothing more is charged.

6. How refunds are paid

Refunds go back to the original payment method through PortOne or PayPal, normally within 3 business days after we approve them. Your card company or bank may need more time to show the refund.

Payment records and invoices are kept for 5 years as required by the Korean Act on Consumer Protection in Electronic Commerce, also after a cancellation or refund.

7. Contact

To cancel, withdraw or ask about a charge, email projectteamforyou@gmail.com from your account email with the payment date. We reply within 3 business days. Users in Korea may also apply to the Korea Consumer Agency or the E-Commerce Mediation Committee.